No more rushing back to the office and realizing you had someone else’s document.
No more dashing to the copier to learn that your job is in queue.
And no more running out of toner.
Thanks to Duplicating Systems, Inc. and PaperCut Software, life is a lot easier for Coldwell Banker Upchurch Realty in Athens.
Even with the push to electronic documents, Daniel Bennett, IT manager for Upchurch Realty, says that some 70% of contracts have paper involved at some point. With over 100 users of the agency’s copiers, access and fast turnaround are essential.
“Until five years ago our company was using two copier companies, but decided to use Duplicating Systems exclusively because of its customer service,” says Bennett.
“Today, with Duplicating Systems’ guidance, our copiers and printers are tied together with a network of PaperCut software,” says Bennett. “If one copier is in use, we can go to another copier, put in our code, and print our document. We don’t have to worry about somebody leaving the wrong paper in the tray or having our document mixed in with someone else’s or even rushing back to the office with the wrong document. We can also save the document in the system until we are ready to print it.”
Bennett also says the app helps both individual users and the company monitor expenses. At any given time, each user can know how many copies he printed, and the company can monitor the number of copies each person uses. In the past Bennett said that charges were compiled mostly by hand and took several hours.
Today the software provides the information instantaneously.